Monthly Archives: April 2019

Gary Tomcik Makes Happiness the Rule, Not the Exception

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"NCH Healthcare System's chief experience officer Gary Tomcik uses positivity to amplify patient and employee happiness and advance patient rounding practices In the course of a twelve-hour shift, physicians, nurses, and ancillary staff interact with hundreds of people. More complexly, no patient is exactly the same. Each embodies a unique medical history, [...]